Shipping policy
At HelioCart, we aim to make your shopping experience simple and reliable.
Shipping & Delivery
- We process orders within 1–5 business days after confirmation.
- Standard delivery usually takes 5–10 business days, depending on your location.
- Delivery times may vary due to courier delays, weather, holidays, or other unforeseen circumstances.
- Once your order is shipped, tracking details will be shared when available.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your order.
Delivery Address
Please make sure your shipping address and contact details are correct when placing your order. HelioCart is not responsible for delays caused by incorrect or incomplete address information.
Delayed or Missing Orders
If your order has not arrived within the expected delivery period, please contact us with your order number and we will assist you.
We appreciate your patience and thank you for shopping with HelioCart.
